Privacy Policy

Last updated: 21 June 2026

1. Our Commitment

Local Care Services is committed to protecting your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect: your name, contact details, NDIS number (where applicable), health and support needs, communication preferences, and any information you provide via our enquiry form, email or phone.

3. How We Use Your Information

We use your information to respond to enquiries, plan and deliver supports, meet our obligations under the NDIS, communicate with you about your services, and comply with applicable laws.

4. Disclosure

We do not sell your personal information. We may share information with support workers, allied health professionals, your nominated representatives, the NDIA, or government bodies where required by law or with your consent.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access through secure storage, restricted access and encrypted transmission where appropriate.

6. Cookies & Website Analytics

Our website may use cookies and basic analytics to understand how visitors use the site. This data is aggregated and does not personally identify you.

7. Accessing & Correcting Your Information

You can request access to or correction of your personal information by contacting us using the details below.

8. Complaints

If you believe your privacy has been breached, please contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact Us

Local Care Services
39 John St, Salisbury SA 5108
Phone: 0421 386 077
Email: serviceslocalcare@gmail.com

See also our Terms & Conditions.